Residential Bin collection
General waste bins are collected each week and recycling bins each fortnight.
During school holidays, Rainbow Beach general waste bins are collected every Monday and Friday. Recycling is collected every Monday.
Bins are serviced as normal on public holidays including Christmas Day, Boxing Day, New Year's Day, Good Friday and Easter Monday.
The household waste and recycling service consists of:
- A 240L wheelie bin for household waste (serviced once per week)
- A 240L wheelie bin for household recyclables (serviced once per fortnight).
If you are the property owner and would like to arrange a bin service for your property, please contact us during business hours on 1300 307 800.
To make sure we can collect your bin:
- Place bins on the kerbside before 6am on the collection day with the handle facing the house
- Make sure the bin does not block pedestrian pathways or vehicle access
- Ensure that the general rubbish and recycling are not cross-contaminated
- Bag all loose rubbish such as dust,kitchen scraps and grass clippings (do not bag recyclables)
- Ensure the bin is not overloaded (maximum weight is 70kg)
- Do not overfill the bin, the lid must be able to close
When your bins have been emptied, please bring them in as soon as possible so they don't become a safety issue.
Council has a free App to help you manage your rubbish. See our Waste Wise App page.
To report a damaged or stolen bin contact us.
What can I put in my waste bin?
General household waste
The following items cannot be put in the waste bin
- Ashes, liquid waste
- Medical waste, needles and syringes
- Household and industrial chemicals
- Motor oil
- Gas cylinders
- Heavy items, such as car parts, tree stumps, rocks
- Heavy construction and demolition waste, such as concrete, bricks and timber off-cuts
How do I get rid of other things?
Here are some other things to note:
- Place needles and syringes into a rigid plastic container with a tight-fitting lid (e.g. sharps container) and take to the Gympie Hospital
- Take small LPG cylinders to a waste management facility for recycling
- Large (household sized) LPG cylinders will need to be returned to the manufacturer
- Industrial gases, such as oxygen and acetylene, needs to be taken back to the manufacturer
- Garbage collection trucks cannot lift bins if they are too heavy. Heavy items can be taken to a waste management facility for disposal.
Why was a sticker left on my bin?
The driver will usually leave a sticker on top of the bin if there is a problem. If this happens, contact council or Cleanaway on 5482 6226.
Why did the truck driver look into my bin?
Garbage trucks have cameras so drivers can see inside the bins as they empty. They are able to scan the waste for hazardous items before the bin empties into the truck. If the driver sees anything unusual on the camera they will place the bin down and check it. If the driver confirms that there is hazardous waste or a contaminant they will put a sticker on the bin. If the driver confirms that there is no hazardous waste or contaminants, they will empty the bin.
The driver will not remove documents or personal information from your bins when they are checking them.