Your bin may have been missed for reasons such as:
Once the issues have been rectified your bin will be emptied the following scheduled bin day.
Bins can be emptied at any time between 6am and 6pm on your day of service.
All of our Cleanaway trucks are fitted with GPS and cameras to ensure no bin is missed, however, if your bin was accidentally missed, please lodge an online customer request after 6pm on your day of service, or contact us on 1300 307 800 during business hours the following day and we will arrange for your bin to be emptied.
If your bin was missed due to operational reasons, such as a truck breakdown, flooding etc. leave your bin out, and we will empty it as soon as we can.