Connections and disconnections

Water Connections

A one-off water connection fee is required when lodging a plumbing application on a reticulated site. If the property is in a new subdivision, it may have already been paid by the developer.


To find out if a water meter is connected: 

Contact Plumbing on 07 5481 0456 or email: 


To arrange a Water Meter connection:

Complete the application form: Application for water or sewerage connection/disconnection

Email the application to:

Payment is required when submitting the application.


If you have already arranged a water meter connection with us and would like to follow up progress:

Contact 1300 307 800 to speak to our Waste and Wastewater team.


Sewer Connections

A sewer connection fee is to be paid with the plumbing application, the necessary plumbing is to be carried out by a licenced plumber.


Water and Sewer Disconnections

To disconnect a current water or sewer service, the work must be carried out by a licenced plumber.  To meet compliance, this type of work can be completed as notifiable or compliance assessable work.


Related information

Application for water or sewerage connection/disconnection

Fees and charges

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