There are many ways you can make a payment on your rates.

Click the button below to pay via our online services

Payment online


Other payment options are:


Biller Code: 918904

Reference: Enter the 6 digit number that is on your rates notice.


Post a Cheque or Money Order made to Gympie Regional Council

PO Box 155



Pay via Cash or Eftpos at one of our Customer Service Points between 8.30am and 4.30pm Monday to Friday.

Town Hall - 2 Caledonian Hill, Gympie 

Kilkivan Office - 26 Bligh Street, Kilkivan

Rates FAQs

  • Council levies, rates and charges fund services for the whole community. When adopting its annual budget, Council will set rates and charges at a level that will provide for both current and future community requirements.

  • Half yearly rates notices are issued in January and July.

  • In February and August each year.

  • Yes, just email rates@gympie.qld.gov.au or call 1300 307 800 between 8.30am and 4.45 Monday to Friday to organise this.

  • To check if you are eligible for an undetected leak adjustment, please refer to council’s undetected leak allowance form. Council will then review your water consumption once we have received your application.

  • Ratepayers still receive two free tube-stock plants each financial year. Take your rates notice (paper or email copy) to one of the following places where the tube stock are grown to collect your free trees:

    The plants will be native to our region so will love our local conditions.

  • You must be the holder of a current Queensland Pensioner Concession card or Department of Veteran Affairs Gold Card (all conditions) and the property must be your principal place of residence.

  • Eligible pensioners will need to complete the Pension Subsidy form.

    The completed form needs to be lodged in person at one of our customer service points. Remember to bring your pension concession card when lodging the form.

  • No, a Seniors Card is not eligible for a pension discount on rates.

  • Let’s start with information about the General Rate Category.

    Rates are based on one or more of the following:

    • The value of the land as determined by the Department of Resources
    • Primary land use
    • Land zoning as defined in council’s current Planning Scheme
    • Location within the region
    • Availability of services
    • What services are used.

    There is a minimum rate in all categories that considers the cost of providing common services.

    For further information on the General Rate Category refer to the 2021-2022 Rating Category Statement

  • If you do not think you are in the right rating category, you will need to complete the Objection to Rate Categorisation Form.

  • The Department of Resources calculate the value of your land. Contact them on 13 74 68 or visit https://www.resources.qld.gov.au/

  • Refer to Section 99 of the Local Government Regulation 2012.

    For more information please refer to our Revenue Statement 2021-2022

  • This charge will apply to you if your property is connected to, or can be connected to, the council sewerage network.

  • Refer to Section 99 of the Local Government Regulation 2012.

    For more information please refer to our Revenue Statement 2021-2022

  • This charge will apply to you if your property is connected to, or can be connected to, the council water network.

  • Council charges water for each kilolitre used. Water meters are read six monthly and consumption charges are levied on the next rate notice. Refer to fees and changes for costs of water consumption.

    For more information please visit our fees and charges page.

  • This is a State Government charge and contributes to emergency management and fire and rescue services. This also includes vehicle entrapment, flood rescue and search and rescues.

  • General Rates will receive a discount, if the rates are paid in full by the due date. The discount for your differential rating category (the number is printed on your rates notice) is shown below:

    Column 1 – Differential rating category

    Column 2 – Discount amount

    21, 22, 23, 24, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 41, 42, 43, 44, 51, 52, 53, 54,60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 87, 88, 90, 93, 95, 96


    89, 91, 92, 94, 97, 98

    $2000 per annum (i.e. $1000 half yearly)

    To make sure you receive the discount, it needs to be posted in time for it to reach council before the due date. Payments received in the post after the due date will not be able to get the discount.

    If you are a pensioner and you live in the property permanently, you may be able to apply for a discount – see above.

    For more information about Rates Revenue please refer to our Revenue Statement for 2021-2022.

Revenue Statement

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