Water Supply



Council is responsible for the provision and maintenance of the reticulated water supply throughout the region. Digital maps of the water service areas are available below. Printed maps are available for a fee. Contact us for more information.

Interruptions or abnormalities to service

We will publish any scheduled interruptions to the water supply on our website.  Please complete a customer request or contact us if you experience any unforseen interruptions or abnormalities to your water supply.

Water consumption

Serviced residents are encouraged to be waterwise and to monitor water consumption on their water meter.  Being aware of potential waste will assist you to conserve this precious resource and avoid paying excess water charges.

Gympie Regional Council has a two part water tariff for all water schemes.The two part tariff describes the way ratepayers are charged for water through their property rates and charges.

Water supply (private)

For information on Private Water Supply please click here 

Water supply security

Gympie Regional Council and the Department of Energy & Water Supply have developed a  Regional Water Supply Security Assessment (RWSSA). The RWSSA provides a shared understanding of the capability of Gympie’s existing water supply system and its capacity to provide for future water demand in the city. The RWSSA is intended to inform government departments and also to support Council’s discussions with the Gympie community on its future water supply needs, expectations and options.

Water testing

We provide the below types of water analysis for a fee:

  • microbiological analysis of drinking water
  • analysis of the physio-chemical quality of drinking water
  • microbiological analysis of swimming pool water.

For information about treating drinking water supplies and maintenance of rainwater tanks, see Domestic water supply information.

Rate notices guidelines

It is a requirement under section 138 of the Water Supply (Safety and Reliability) Act 2008 that a rate notice or account issued by the water service provider for the supply of water to residential premises, must comply with guidelines made by the regulator.

These guidelines have been developed to provide information to service providers who supply water to residential premises about the inclusion of standardised information and content on issued rate notices.  Customer rate notices provide a good opportunity to further involve customers in water conservation and enables them to monitor their water use. 

A copy of the guidelines can be read at Guidelines for issuing a rate notice or account for the supply of water to residential premises: For water service providers outside South East Queensland (PDF, 225.7kB).


Related information

Customer service standard for water supply and sewerage services

Domestic water supply information

Fees and charges

Fluoride factsheet

Rainwater tanks

Rates and charges

Water and sewer connections

Water meters

Water Service Area and Infrastructure Extent - Gympie

Water Service Area and Infrastructure Extent - Small Towns

Water wise