Administrative Action Complaints
An administrative action complaint can include such matters as:
- A complaint about a council decision or act that has directly affected you in a negative manner.
- A complaint regarding how a previous request was handled by council, including a failure to provide a written statement providing reasons for a decision.
- A complaint about councils’ failure to complete a request for service or provide a decision in the designated timeframe.
- A complaint regarding councils’ obligation in relation to your human rights.
An Administrative Action Complaints Process has been developed to manage complaints effectively, objectively and fairly.
How to submit an administrative action complaint:
Complete the Administrative Action Complaints Form, ensuring you include the following information:
- Full details regarding the matter.
- Any supporting information such as photos, correspondence, contact details or anyone else who can support your complaint.
- A list of any Gympie Regional Council staff and departments that have been involved in this matter. A list of other agencies, or authorities you may have reported this matter to.
- Your contact details including your name, phone number and email address.
- An outline of what you are seeking.
- If you require an outcome to be communicated to you.
Please note, your administrative action complaint must be lodged within 12 months of the decision or lack of action by Gympie Regional Council.
To submit an administrative action complaint, provide the relevant details to Council via: