The Water Business Unit has developed a three-year plan, called the Water Business Unit Journey to 2020 to ensure key strategic project initiatives are prioritised.
The plan aligns with Council's Corporate Plan 2017-2022 and vision to be the natural choice to live, work and play by being a sustainable regional water business.
The plan was developed by the Water Business Unit's senior management team using gaps identified from business process mapping in 2017, areas identified for improvement in a 2016 review, and strategically important initiatives highlighted within each of these areas:
- Strategic Planning
- Customer and Commercial Services
- Operations and Maintenance
- Project Delivery
The Water Business Unit Senior Management Team has also developed a Journey to 2020 supporting document which provides further information including a status report on the projects.