Storms recovery


Domestic and green waste 

Residents can call Council on 1300 307 800 with any enquiries relating to the dumping of storm generated waste.


Council - Emergency Grants for sporting and community organisations now open 

Emergency grant applications have been opened for sporting clubs and community organisations effected in the recent Weather Event (Supercell) on 11 October and the Woolooga/Sexton/Miva Bushfires in September 2018. Applications are open from Thursday 25 October and will close Sunday 11 November 2018 with organisations being notified of the outcome in early December.

The maximum amount available is $2,000.  General and category specific eligibility and assessment criteria apply, as well the following emergency related criteria:

  • failure, damage or loss of essential equipment or infrastructure due to unforeseen circumstances
  • significant impact on the organisation’s ability to continue to operate
  • significant health and safety implications for the organisation or its users
  • evidence the project is not covered by insurance

Sporting clubs and organisations are encouraged to speak with a Council officer prior to applying. Please contact Council’s Community Partnership Team on 5484 0779 or email

Click here to find out more or apply for a Community Assistance Grant 



The Insurance Council of Australia (ICA) can assist homeowners and businesses in the Gympie region by providing guidance and information throughout the insurance claims process. 

If you need assistance, please call the ICA's 24 hour disaster hotline on 1800 734 621. 


Financial Information and Legal Advice

  • Financial Literacy and Resilience Program (FLARP) Gympie: phone 5343 7525

For primary producers specifically:

  • Speak with your industry body (e.g. Australian Macadamia Society)
  • Department of Agriculture and Fisheries: phone 132 523
  • Rural Financial Counselling Service (Gympie): phone 0428 755 708
  • QRIDA - Queensland Rural and Industry Development Authority: phone: 1800 623 946 or visit
  • Farm and Rural Legal Service, Legal Aid: phone 1300 65 11 88

Local counselling and welfare services   

  • Artius: phone: 1300 219 658
  • Headspace: phone: 5482 1075 (for young people 12-25)
  • Gympie and District Women’s Health Centre: phone 5483 6588
  • Uniting Care Gympie: phone 5480 3400

Emergency relief vouchers, support and food hampers are also available in Gympie:

  • St Vincent de Paul: phone 0409 421 281 
  • Gympie Community Place: phone: 5482 1147
  • Salvation Army: phone 1300 371 288

Please read this community support contact list  for more information. 


Phone Support

If you or someone you care about is distressed, in crisis, suicidal or needs someone to talk to, call:

  • 1300 MH CALL - 1300 642 255 (24/7 Queensland Health)
  • Lifeline 13 11 14 (24/7)
  • Kids Helpline 1800 551 800 (24/7)
  • Parentline: 1300 301 300
  • Mensline: 1300 789 978 (24/7)


Frozen food and power outages

Following an emergency, there is a danger that some food in your house may not be safe to eat, especially if the power has been cut. 

After an emergency, it is recommended that you dispose of:

  • food that has an unusual odour, colour or texture;
  • refrigerated food that has been left unrefrigerated or above 5 degrees Celsius for more than four hours; 
  • frozen food after 48 hours (if the freezer is full) or after 24 hours (if the freezer is only half full). If frozen food has paritally thawed, the food should be eaten as soon as possible;
  • canned food where the can is open, swollen or damaged, or has a missing or damaged label.

Other hints and tips:

  • Make a note of the time the power failed.
  • Keep cold food COLD. 
  • Keep the refrigerator door closed as much as possible while the power is off.
  • A closed refrigerator should keep food cold for four hours.
  • Freezers will usually not defrost and spoil food for at least 24 hours, provided the door has been kept shut.
  • If frozen foods have thawed, they should not be refrozen but should be kept cold and eaten as soon as possible. 
  • If you have access to ice, pack your refrigerator and freezer to help maintain a cool temperature.

    Other Resources
  • Coping with a major personal crisis
  • Helping children and young people cope with crisis