Performance reporting

Gympie Regional Council is a registered water service provider: WSP485. The safety of water supply schemes and environmental impact of sewage treatment is closely regulated by the Queensland Government via a number of acts and regulations. It is a requirement of a number of these regulatory frameworks that Council publish annual performance data on its web site for the information of customers.

The Water Supply (Safety and Reliability) Act 2008 requires Queensland water service providers to publish specified performance data for the previous Financial Year on their web-site. This includes measures of Council's performance against its Customer Service Standard, environmental licence(s) and authorities to operate environmentally relevant activities, water quality and supply standards set in its Drinking Water Quality Management Plan, and its financial accountability for performance as a business unit. The Water & Sewerage Annual Performance Report provides the data for Council's performance in relation to these specified activities for the last completed reporting period (last Financial Year).

Queensland Water produces a Benchmarking Report each financial year to compare Water & Sewer service providers performances.