Performance reporting

Gympie Regional Council is a registered water service provider: WSP485.

The safety of water supply schemes and environmental impact of sewage treatment is closely regulated by the Queensland Government via a number of acts and regulations.

It is a requirement of a number of these regulatory frameworks that Council publish annual performance data on its website for the information of customers.

The Water Supply (Safety and Reliability) Act 2008 requires Queensland water service providers to publish specified performance data for the previous financial year on their website. This includes measures of Council's performance against its Customer Service Standard, environmental licences and authorities to operate environmentally relevant activities, water quality and supply standards set in its Drinking Water Quality Management Plan, and its financial accountability for performance as a business unit.

Annual Reports

Water Business Unit

During 2016/17, Council established the water and sewerage branch as a Water Business Unit. Below is the Annual Report which details its business activity.

Performance Reports

The Water and Sewerage Annual Performance Report provides the data for Council's performance in relation to these specified activities for the last completed reporting period. 

Drinking Water Quality Management Plan Reports

The 2016/17 Annual Report on Drinking Water Quality Management Plan (DWQMP) demonstrates to customers, stakeholders and the regulator that Council has satisfactorily implemented their approved DWQMP for the previous financial year. 

Click here to download the 2015/16 Annual Report on Drinking Water Quality Management Plan. 

Benchmarking Report

Queensland Water produces a Benchmarking Report each financial year to compare Water & Sewer service providers performances.