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Council's Online Services Are The Way To Go

Gympie Regional Council is asking the community to use online services.

While Council contact centres remain open at the Gympie Town Hall and Kilkivan office, residents and customers are being urged to use phone, email and online services.

If customers need to attend these centres in person, Council is respectfully asking people to use bank cards instead of cash if possible. Social distancing measures have also been put in place for those who wish to attend the Town Hall or Kilkivan office.

“If anyone in the community is unsure about how to access our online services, you can still call our 1300 307 800 number and one of the team will talk you through the process,” said Gympie Regional Council CEO, Bernard Smith.

“We want to make sure the community and Council are able to remain flexible in the services we provide during this time,” he said.

In response to the Federal Government’s social distancing laws, the following Council buildings are now closed:

  • 242 Mary Street office
  • The Pavilion
  • Gympie Regional Libraries
  • Gympie Regional Gallery
  • Visitor Information Centre
  • Planning and Development reception.


Planning and Development staff can be contacted during working hours via Council’s online services including email or telephone via:

For more information on Council’s services head to www.gympie.qld.gov.au

For more information on COVID-19 visit www.health.qld.gov.au


A message from Mayor Glen Hartwig - Wednesday, 23 September 2020 A message from Mayor Glen Hartwig - Wednesday, 23 September 2020

I have the privilege of travelling the region and seeing just how wonderful it is. This was reaffirmed this week when I had the honour of welcoming around 30 new citizens to our region and country.

I was moved by the endless stories of how people had visited this area, fell in love with its beauty and people, and decided to move states or countries to live here.

We, as residents, know how good our region is and although we have sometimes been the butt of ill-informed jokes, the rest of the country is starting to understand just what we all know.

It has been my personal experience that the greatest asset this region is its people. Warm, caring, concerned about our future and invested in the stable growth and direction of the whole area, but most importantly concerned about each other. In these times, that is the most valuable commodity for any community and something that cannot be fabricated; you either have it or you don’t, and we have it.

I often have the pleasure of showing this region to visitors, family and friends. The common statement that I hear is, “You can feel the community here, you can tell people really care.”  

This region may have been spoken of in ways that were not positive in the past but it’s time we spoke of this region in a way that we have known it to be for years.

This is the best region to live - whether it’s the bush and countryside of the west, the surf and sand of the east, or the food and forest of the Mary Valley - there is something for everyone. We have the best of everything, but most importantly we have the best people.

As we all go about our daily lives, let us do it with pride in our region. We are not the poor country cousins; we are a vibrant, caring community that is a great place to live, work and enjoy the best that life has to offer.  

This region is the best region to live in. Let’s walk with pride.

Mayor Glen Hartwig