Continue to listen to the radio for further advice. Contact the SES (132 500) for assistance with flood and storm damage. Visit the Queensland Government Recovery after a Disaster website.

For life threatening, critical or serious situations dial 000.

Domestic and green waste 

Residents can call Council on 1300 307 800 with any enquiries relating to the disposal of disaster generated waste.

The Queensland Government can provide advice on how to clean up your property after a disaster.

Food Safety During Power Outages

Queensland Health has published a fact sheet on recommendations for food safety during or following an emergency or disaster event such as a flood, fire, storm or cyclone.


The Insurance Council of Australia (ICA) can assist homeowners and businesses by providing advice and information throughout the insurance claims process. The Claims Process – Key Steps can provide guidance with managing your claims process following a disaster. 

Financial Information and Legal Advice

Financial Literacy and Resilience Program (FLARP) is now available at Community Action. Contact Community Action – 5343 7525 or email

Assistance for primary producers -

Local counselling, mental health and welfare services   

Emergency relief vouchers, support and food hampers are available in Gympie:

Please read this community support contact list  for more information. 

Phone Support

If you or someone you care about is distressed, in crisis, suicidal or needs someone to talk to, call:

Other resources:

Translated fact sheets about natural disasters

Get Ready Queensland – after a disaster

Supporting people with vulnerabilities in disasters